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Booking is one of the most important activities in many sectors. The exteriorization of reservation systems can be an effective way to stand out from the crowd. There is a concern about how a company manages its reserves. The rate of customer satisfaction and reputation are directly affected. That's why call centers that offer an online booking service offer an excellent solution and are involved in the income’s growth.
BS Solutions’ booking services
The booking services offered by our multichannel contact center are available 24 hours a day, 7 days a week. This provides the highest level of convenience to your customers. BS ...
Tunisia has been ranked among the top 10 African countries in the quality of the entrepreneurial environment, reveals the Global Entrepreneurship Index (GEI).
Standing ahead of Botswana in second place and South Africa in third place, Tunisia has distinguished itself by its ability to develop new products and to integrate new technologies. At the level of the Maghreb countries, Morocco is in 5th position, followed by Egypt 6th and Algeria in 7th position.
According to the report, the quality of human capital both in business and STIM (science, technology, engineering and mathematics) in Tunisia, exceeds the average of 50/100.
However, reveals the document, Tunisian entrepreneurs have a strong risk aversion. This apprehension is mainl ...
From a strategic and financial point of view, the outsourcing of the after-sales service is very important for a company. Business & Services Solutions will beforehand discuss with you your project and your company and will then meet all your needs to satisfy your customer service.
The outsourcing of the after-sales services does not in any way represent a loss of control of your customer relationship since our consultants are guided by the instructions of your company and your brand image. In addition, they are trained and ready to respond and adapt to customer requests.
The hotline service of BS-Solutions is able to handle calls hotline type and is positioned as an interface ...
Customers are at the heart of a company's business. It is therefore crucial for any company to ensure good customer relationship management in order to retain them and obtain new orders through their recommendations. However, for many small businesses and SMEs*, it is difficult either to free up time to improve the customer experience and the quality of contacts by phone, mail or mail, or to hire one or more employees to take care of this task. The solution is to outsource this service to a customer relationship expert, most often an offshore service provider. It will take over all the management of this activity and will allow the TPE or SME to refocus on its main activity. This measure may be temporary to cope with temporary or permanent work overload in order to develop.
According to the most commonly accepted etymology, the day after "Thanksgiving" was named "Black Friday" in reference to the black streets invaded by people who go shopping on the occasion of this day. According to another explanation, the black color refers to the black ink used by American traders to report the amount of their revenue at the time of making their accounts - the red ink it, means the losses.
This year, the French made 42,759 million banking transactions this Friday, November 24th, to take advantage of notable discounts on many websites. A gigantic amount of money which reflects the position e-commerce has in nowadays affairs. A figure higher than the Saturdays and Sundays of Dece ...
Pay in stores with his mobile phone! We have been talking about it for a long time; we are wondering why it is not yet applied in Tunisia. It may would be a little faster after Tunisian Monetary Society (SMT) finally approached this approach at Expo Finance 2017 held at the Charguia exhibition center in the suburbs of the capital Tunis. Moreover it is important to remind regarding this fact, that it is the SMT * which administers the electronic payment terminal (TPE) market in Tunisia.
NFC or near-field communication is a technology used to connect two devices positioned at a distance of no more than 10 mm and which allows the exchange of data; Mobile TPE is one of them.
Let's go back to our beloved country, where we ...
