Outsourcing call center in the health sector

BS-Solutions offers its services in medical support and sets up an opportunity for exchange and discussion with specialists in the field. Our qualifications allows you to consolidate your relationship with your customers and to create new ones with new prospects. We use advanced techniques and methods of multichannel communication and marketing.

Business & Services Solutions optimizes the quality of your relationship management, honors your client commitments and boosts your income by offering the right advice and solutions in regards to the demands of your clients.

Business & Services Solutions, as an outsourced contact center, develops its services to the needs of the health sector (doctors, insurance, laboratories, paramedical, traders etc.) to be able to increase your profits and better exhibit your services, while having a sense of contact elegant and professional at the same time.

BS-Solutions offers several solutions in the health sector such as :

  • Claims processing
  • Telesales and additional sales
  • Qualification of files
  • Customer service
  • Making appointments
  • Prospection
  • Order tracking
  • Mail processing
  • Order Entry
  • First level intelligence
  • Claims management
  • Virtual assistance
  • Hotline
  • Management of the agendas
Outsourcing call center in the health sector