Based in Tunis, Tunisia, BSS is a global BPO expert that provides next generation contact center services for global companies.
The company was formed by industry professionals with more than 15 years track record in cloud-based contact center outsourcing.
Our multichannel contact center delivers exceptional customer service, technical support, back-office and sales support with native speaking agents, using cutting-edge technologies and the latest innovations in customer relationship management. Are you ready to outsource? Let’s talk about your project !
Focus on your core business by partnering up with a professional, dedicated customer service company that exceeds your goals! We provide tailor-made, agile and cost effective customer service outsourcing solutions that suits your business! With a wide range of outsourced call center services available in 12 world languages, we support fastest-growing global companies, Why not you as well? Ask for a quote!
Our offshore contact center provides outsourced call center services for companies based in Canada, USA, France, Italy, Spain, Germany, Netherlands, Norway, Turkey, United Kingdom, Russia, UAE, Dubai, Qatar, Kuwait and Saudi Arabia in more than 12 languages: English, French, Arabic, Spanish, Italian, German, Dutch, Chinese, Portuguese, Norwegian, Russian, Turkish, Polish and more.
We create positive, emotional and nurturing experiences throughout our services that help reinforce, increase and consolidate your customer satisfaction, loyalty and retention.
Customer acquisition is an integral part of sales. Our concrete goal is to transform your potential customers into paying ones! We take care of Hot, Warm and Cold Customer Acquisition campaigns!
Don’t miss any more calls! We implement hotlines and helplines which can be available 24/7/365! With dedicated and well trained customer Service representatives at the other end of the line!
A well-managed customer care service is the DNA of an outstanding customer experience! We implement custom-cut back office and social media support solutions for your business without extra set up fees!
The excellence of a brand depends on the ability to answers their technical demands! Our call center offers Tech Support that can quickly and successfully resolve any technical issues addressed by your customers!
Our multichannel call center provides professional assistance on customer service, tech support, order taking, booking services to help you focus on your core activity and business!
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