Business and Services Solutions assist you in your projects to develop new markets on a national and an international stage. It provides you with a wide range of services of call center in offshore to successfully outsource the management of your orders.
As a contact center, Business and services solutions offers tailored customer relationship management services to increase your processing capacities, reduce your delivery time, manage your expenses and satisfy your customers by availability and efficiency of your after-sales service.
With Business and Services Solutions, you also have inbounded or out bounded multilingual customer services, which enables you to take advantage of new opportunities- as far as international development is concerned-, without having to worry about language barriers or discrepant schedules. We provide you with an outsourced 24/7 online multilingual telephone hotline.
• 100% of your order management process is centralized on 1 site in Nearshore • Experienced, qualified and certified multilingual operators • A quality management system complying with the requirements of ISO 9001 V2008 • Several years of experience and collaboration with European and American online sales leaders on multichannel customer service missions.