The majority of companies are facing increasing flows of inbound e-mail solicitation requiring in the majority of cases a response; only a large part remains untreated.

The outsourcing of customer relations by mail to an offshore subcontractor specializing in multichannel and multilingual customer relationship management guarantees 100% response rate within a controlled timeframe. A real added value for your company.

Our call center in Tunisia offers its clients a complete range that covers technology, working methodology, knowledge of the crop and a high level of expertise. Outsourcing the processing of mails at business and services solutions is :

• Rely on an experienced partner

• Reduce costs

• Benefit from a scalable and multilingual offer

• Confidentiality and data security

• Unmatched flexibility and tailored offerings

• Productivity and consistent quality

It is time for your brand to focus on its core business and entrust the management of customer relationship to experts in a multichannel and multilingual call centers.