The majority of companies are facing increasing flows of inbound e-mail solicitation requiring in the majority of cases a response; only a large part remains untreated.
The outsourcing of customer relations by mail to an offshore subcontractor specializing in multichannel and multilingual customer relationship management guarantees 100% response rate within a controlled timeframe. A real added value for your company.
Our call center in Tunisia offers its clients a complete range that covers technology, working methodology, knowledge of the crop and a high level of expertise. Outsourcing the processing of mails at business and services solutions is :
• Rely on an experienced partner
• Reduce costs
• Benefit from a scalable and multilingual offer
• Confidentiality and data security
• Unmatched flexibility and tailored offerings
• Productivity and consistent quality
It is time for your brand to focus on its core business and entrust the management of customer relationship to experts in a multichannel and multilingual call centers.