Service is essential in the operation of a brand even if it is not the heart of its trade, only the reputation of the latter depends on it and it is quickly impacted if this activity is poorly managed.
Whether you are an e-merchant, a distributor, a software publisher or even a personal service actor, we guarantee you an end-to-end management perfectly harmonized with your philosophy of after-sales service.
Our know-how in outsourced customer relationship management makes our offshore call center a solution for your brand from demand to closure. We offer you :
• A complete solution (from first call to customer satisfaction)
• Multi-channel (Incoming call, outgoing call, mail, fax etc ...)
• Multi service (Customer service, complaints management, Support and technical assistance etc ...)
Our strength lies in our know-how in customer relations. Our business leadership and our privileged partnership with Technofix, a specialist in home troubleshooting services in France, makes our call center your best ally for your customers to be Even more satisfied.